Глава 5

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Глава 5

1. Gerry Crispin and Mark Mehler, “CareerXroads 2008 Seventh Annual Source of Hire Study: What 2007 Results Mean for Your 2008 Plans,” www.careerxroads.com/news/SourcesOfHire08.pdf. CareerXroads is a firm that specializes in the use of technology solutions for meeting business staffing goals.

2. John Tozzi, “The Escalator Pitch,” BusinessWeek, May 16, 2008, www.businessweek.com/smallbiz/content/may2008/sb20080516_67308.htm.

3. Randy J. Larsen and Todd K. Shackelford, “Gaze Avoidance: Personality and Social Judgments of People Who Avoid Direct Face-to-Face Contact,” Personality and Individual Differences, vol. 21, no. 6, Elsevier Science, 1996, pp. 907–917.